If the CD or DVD drive can read the disc, there may be other programs preventing the drive from reading the disc. Les Dickinson Level 3 Expert Answers. Hi there, Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two. Unplug any cables that are connected Unplug any cables that are connected to the video outputs of the computer. Ask a Question Usually answered in minutes! Restart the computer in a clean boot state. You can follow the question or vote as helpful, but you cannot reply to this thread.

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This has happened for HP printers, Maxtor storage, Intuit software. Thanks for marking this as the answer.

Compaq Presario M Notebook. I have freestanding Series 8 dishwasher. Back to the top Method 5: To do this, contact the manufacturer of the sound card. If your computer does not have more than one disc drive, you can insert the disc in a different computer. How satisfied are you with this reply? Change the CD or DVD drive configuration If there are programs that are preventing the drive from reading the disc, you can try to resolve this issue by configuring the drive to run in direct memory access DMA mode.


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Hopefully that will be of some help. First, right-click each icon in the notification area, and then click Exit. For information about how to do this, visit the following Microsoft Web site: If the DVD drive can read the disc, the problem was caused cor an outdated driver. I have the same question Message 1 of 3.

Answer questions, earn points and help others Answer questions. The max point reward dcdvdw answering a question is Login to post Please use English characters only.

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Note For more information about how to start Windows with a minimal set of drivers, click the following article number to view the article in the Microsoft Knowledge Base: If any programs appear crdvdw the Task list, click the name of the program to select it, and then click End Task.

Not finding what you are looking for? I neet driver softwere to solve this problem. If the disc is incompatible, use a compatible disc or contact the vendor coro a compatible replacement.


But, it doesn’t work. Alun Cox Level 3 Expert Answers.

However, the video adapter may not fully decode a DVD movie. Did this solve your problem? Click “Add” to insert your video.

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Please enter a valid email address. Therefore, you may have to click Quit, Close, or Disable, depending on the commands that are available for that program. Does anyone know where I can Check with your System Maker and Device maker for both possible firmware updates and the correct Registry entries for your drive. If there are both windows and Macintosh software on the install disks as with most hardware and commercial software programs, my drive insists on reading the Apple files and not the Microsoft files.

You can follow the question or vote as helpful, but you cannot reply to this thread. You can test this by inserting the disc into the drive after restarting your computer in a clean boot state.

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